Terms and Conditions for ExportGulf.com

1. Introduction

Welcome to ExportGulf.com. These Terms and Conditions (“Terms”) govern your use of our website and the services we provide. By accessing or using ExportGulf.com (the “Site”), you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you must not use our Site or services. This document constitutes a legally binding agreement between you (“User,” “you,” or “your”) and ExportGulf.com (“we,” “us,” or “our”).

2. User Responsibilities

  • Account Registration: To access certain features of the Site, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for safeguarding your account password and for all activities that occur under your account.
  • Acceptable Use: You agree not to use the Site for any unlawful purpose or any purpose prohibited by these Terms. You shall not misuse the Site by knowingly introducing viruses or other malicious material, nor attempt to gain unauthorized access to the Site, the server on which it is stored, or any database connected to our Site.
  • User Conduct: You are solely responsible for all your activities on the Site, including all content you post or transactions you initiate. You agree to conduct yourself in a professional and respectful manner.

3. Order and Payment Terms

  • Placing Orders: When you place an order on our Site, you are making an offer to purchase the products in your order. We reserve the right to accept or reject any order at our sole discretion.
  • Pricing and Payment: All prices are listed in the applicable currency and are subject to change without notice. Payment must be made in full at the time of ordering. We accept various payment methods as indicated on our checkout page. You represent and warrant that you have the legal right to use any payment method utilized in connection with any transaction.
  • Order Cancellation: We reserve the right to cancel any order for reasons including, but not limited to, product unavailability, errors in pricing or product information, or suspicion of fraud. If we cancel your order after payment has been processed, we will issue a full refund to your original payment method.

4. Shipping and Delivery

  • Shipping Policy: We will arrange for the shipment of the products to you. Shipping and handling charges will be specified during the checkout process.
  • Timelines: Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments.
  • Risk of Loss: Title and risk of loss for all products ordered by you pass to you upon our delivery of the items to the shipping carrier. It is your responsibility to handle any claims with carriers for damaged or lost shipments.
  • Customs and Duties: You are responsible for all applicable customs duties, taxes, and fees levied by the destination country (UAE). We are not responsible for any delays or issues caused by customs clearance processes.

5. Returns and Refunds

Please note we do not offer refunds under any circumstances.

6. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, and software, is the property of ExportGulf.com or its content suppliers and is protected by international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without our express written permission.

7. Limitation of Liability

To the fullest extent permitted by applicable law, ExportGulf.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
(a) your access to or use of or inability to access or use the Site;
(b) any conduct or content of any third party on the Site;
(c) any content obtained from the Site; or
(d) unauthorized access, use, or alteration of your transmissions or content.

The Site and all products and services are provided on an “as is” and “as available” basis without warranties of any kind.

8. Governing Law

These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of Pakistan. You agree that the courts of Gujranwala, Pakistan will have exclusive jurisdiction to settle any dispute or claim that arises out of or in connection with these Terms.